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Customer service

Inquiries and Complaints

If you need to submit an inquiry or a complaint, you can use our official contact channels. Our team reviews each case and responds within the applicable time limits.

To help us handle your case faster, please include your full name, contact details, the branch involved and a description of the situation.

Submit an inquiry or complaint

Available service channels

Commitment to our clients

At Cambios Yrendague S.A. we are committed to providing a transparent, quality service, in compliance with the regulations of the Central Bank of Paraguay and the Consumer Protection Secretariat. Every inquiry or complaint is received, reviewed and answered within the time limits set by the legislation in force.