Customer Support

Inquiries and Claims

If you need to submit an inquiry or claim, you can use our institutional contact channels. Our team analyzes each case and provides a response within the corresponding timeframes.

For faster processing, please include your full name, contact details, branch involved, and a description of the situation.

Submit inquiry or claim

Available Support Channels

Phone

(+595 61) 514 920
Monday to Friday from 07:30 to 16:00 h.

Email

[email protected]
We respond in order of receipt.

Institutional WhatsApp
Quick inquiries and claims.

Commitment to our clients

At Cambios Yrendague S.A. we are committed to providing transparent and quality service, in compliance with the regulations of the Central Bank of Paraguay and the Secretary of Consumer Defense. Every inquiry or claim is received, analyzed, and responded to within the timeframes established by current legislation.